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Quick question with phone

Shanedollar1975
(@shanedollar1975)
New Member

Got my dongle yesterday and absolutely love it . One simple ignorant question I cannot get my phone to pair to anything. Do I need to do a reset and if so how, what setting can I change. When I Try to connect my phone to the Bluetooth of my jetta it says that the dongle is already connected with android auto. Stupid question unsure but I really appreciate some help.

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Topic starter Posted : 13/03/2021 6:26 pm
jarredduq
(@jarredduq)
Eminent Member

Unfortunately, your car may be similar to my 2017 Chevy Bolt that does not allow multiple Bluetooth connections. When I plug in the CarDongle, it pops up on my screen that it is going to disconnect from my phone to connect to the CarDongle.

At this point, I've resorted to using my old fashioned Bluetooth headset, or disconnect the CarDongle to use the phone.

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Posted : 13/03/2021 6:49 pm
Shanedollar1975
(@shanedollar1975)
New Member

Think there's a possible fix coming with a firmware upgrade by chance? This is made that no other Cardongle is going to work as well? This sucks because I'm in sales and him all my phone 90% of the day

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Topic starter Posted : 13/03/2021 6:59 pm
aaronh10299
(@aaronh10299)
Trusted Member

Maybe try going into your Developer Options on your Dongle, I believe there's a way to increase the number of Bluetooth connections

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Posted : 14/03/2021 5:42 pm
Shanedollar1975
(@shanedollar1975)
New Member

Can someone tell me how to get into the settings on the dongle obviously I know I need to have it in my laptop

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Topic starter Posted : 14/03/2021 5:46 pm
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