Home Forums Troubleshooting Connecting CarDongle to Stereo: Trouble Shooting Steps

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  • Tommy
    Post count: 148

    Connection issues:

    You should have seen a message to update in CarDongle menu (OTA update). If not, try to update in the settings section where it says firmware information.

    1st: try connecting to your PC’s USB port. The light should be orange. Wait 4-5 minutes until the light is blue. Like this:

    You can now try connecting the CarDongle to your PC using the Mirroid App:

    If you still cannot connect, then you can download update the firmware using the tool: https://www.youtube.com/watch?v=k7X6X9tktWo&t=3s

    The latest firmware, PC driver and flash tool ready for download here:


    Firmware Upgrade steps tutorial.

    NOTE: if your units is working already, then no need to upgrade firmware. You can wait for the next OTA update (will see notification when you connect CarDongle to car stereo).

    After updating firmware, Please plug your unit into a USB port on PC until the light changes from orange to blue.

    Hope this helps!

    • This topic was modified 3 months, 4 weeks ago by Tommy.
    Post count: 5

    I am having trouble with getting this to work on a Joying head unit, it is plugged in and shows the orange. When I pull the top menu down it shows that it is connected but when I click on it nothing happens. I left it plugged in for a long time and nothing happened, can’t seem to work out what else to try?

    Post count: 5

    Here is what I get on the one unit, the other it just stays orange because although there is Android Auto I can’t find the app in the unit to start this circle

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