Home Forums Troubleshooting GPS fix for V1.0 Users

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  • skoka123
    Participant
    Post count: 2

    Hi,

    What is the plan for fixing the GPS issue for V1.0 users? Are you just going to ignore us or do you have any idea to send us a free replacement?

    Thanks,
    Srikanth (from India).

    ribby18
    Participant
    Post count: 7

    In the indiegogo update we received a few days ago, they said that if we received a V1.0 unit and would like to swap it out for a V1.5, we could so that by emailing info@cardongle.co. I emailed them, and received this reply this morning:

    “Hello, thanks for confirming that you’d like to swap your V1.0 CarDongle for
    the V1.5 version which will be ready end of July. We received quite a few swap requests so we are currently processing those. We’ll send instructions on how to swap once we get to your position in the queue. Thanks for your patience and support!”

    Hopefully that means that @admin is finally ready to take care of us early adopters and make things right… we’ll see I guess!

    andywayt@gmail.com
    Participant
    Post count: 1

    i am in same poison waiting to know how long before they can send as i can still use unit ut with no gps hey will not tell me if i send back now when they will send replacement

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